Techshift Digital

Privacy Policy

This Privacy Policy explains how Techshift Digital Ltd collects, uses, stores and shares personal data when you use https://techshift.digital, including our contact and project enquiry pages. If you engage us for services, we may provide additional privacy information where relevant to that relationship.

1. Who we are

Techshift Digital Ltd is the controller of personal data collected through this website.

  • Registered office: 1 The Briars, Waterberry Drive, Waterlooville, England, PO7 7YH
  • Company number: 15218025
  • Website: https://techshift.digital
  • Email for privacy queries: mathew@techshift.digital

This policy applies to the website and its related enquiry pages. It does not apply to third-party websites linked from our site, which have their own privacy notices and practices.

2. The personal data we collect

Information you give us directly may include:

  • Your name
  • Your email address
  • Your telephone number, if you choose to provide it
  • Your company name, if you choose to provide it
  • The type of project or service you are enquiring about
  • The contents of your message or enquiry
  • Project information you choose to submit, such as scope, features, timeline, priorities and budget information
  • Your marketing preferences, where you opt in to receive updates

Information collected automatically may include:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, referring pages, time spent and general website usage data
  • Cookie and consent preference information
  • Other technical data collected through cookies or similar technologies, where used and permitted

3. How we collect personal data

  • When you fill in our contact form
  • When you use our project enquiry or project planner pages
  • When you contact us directly by email, phone or other channels
  • Automatically through your browser, device and cookies or similar technologies when you use the website

4. How we use your personal data

We only use personal data where we have a valid lawful basis to do so.

To respond to enquiries and take steps before a contract

  • To review your enquiry, assess whether we can help, and reply to you
  • To discuss your project requirements, provide indicative ranges, proposals or next steps

Lawful basis: taking steps at your request before entering into a contract, and our legitimate interests in running and growing our business.

To deliver and manage our website

  • To operate, monitor, maintain and secure the website
  • To troubleshoot issues, prevent misuse, and understand how the site is being used

Lawful basis: our legitimate interests in operating a secure and effective website.

To improve our services and website

  • To understand what content and pages are useful, improve navigation, and refine our messaging and enquiry flow

Lawful basis: our legitimate interests in improving our website and services; where non-essential cookies or similar technologies are used, we rely on consent where required.

To send marketing communications

  • To send service updates, insights or relevant marketing where you have asked to receive them or where otherwise permitted by law

Lawful basis: consent where required by law, and in limited cases our legitimate interests where permitted.

To meet legal, regulatory or contractual obligations

  • To keep appropriate business records, comply with legal obligations, and establish, exercise or defend legal claims

Lawful basis: legal obligation and our legitimate interests in protecting our business.

5. Marketing

We do not send marketing emails just because you contacted us once. If you choose to opt in to marketing, or if we are otherwise allowed to contact you about relevant business services under applicable law, you can opt out at any time by using the unsubscribe link in the email or by contacting us at mathew@techshift.digital.

6. Cookies and similar technologies

We use cookies and similar technologies to help the website work, to remember certain preferences, and, where applicable, to understand website usage. Where the law requires consent for non-essential cookies or similar technologies, we rely on your consent.

For more detail, including the categories of cookies we use and how cookie choices are handled, please see our Cookie Policy.

7. Who we share personal data with

We do not sell your personal data. We may share personal data only where reasonably necessary with:

  • Our employees, contractors and trusted collaborators who need access to handle enquiries or deliver services
  • Professional advisers such as accountants, insurers, lawyers or other advisers
  • Service providers who help us host, maintain, secure or operate our website or business systems
  • Regulators, law enforcement, courts or other authorities where we are required to do so
  • A potential buyer, investor or successor in connection with a sale, restructure or transfer of all or part of our business, subject to appropriate confidentiality protections

8. International transfers

Some of our service providers may process personal data outside the UK. Where that happens, we take appropriate steps to ensure personal data is protected, such as relying on recognised transfer mechanisms or contractual safeguards where required.

9. How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purposes set out in this policy. In practice, this usually means:

  • General website enquiries and project submissions: typically up to 24 months after our last meaningful contact, unless a longer period is needed for record-keeping, legal or regulatory reasons
  • Client and project records: usually for the duration of the relationship and then for up to 6 years afterwards where needed for tax, accounting, contractual or legal purposes
  • Marketing preferences: until you unsubscribe, withdraw consent, or we otherwise decide the information is no longer needed, although we may keep a minimal suppression record so we can respect your opt-out
  • Technical and cookie-related data: in line with our Cookie Policy, browser settings and the retention settings of the relevant tools or providers

10. How we protect personal data

We use appropriate technical and organisational measures designed to protect personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

11. Your rights

Depending on the circumstances, you may have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct inaccurate or incomplete personal data
  • Ask us to erase personal data in certain circumstances
  • Ask us to restrict how we use personal data in certain circumstances
  • Object to our use of personal data where we rely on legitimate interests
  • Receive a copy of certain personal data in a portable format
  • Withdraw consent at any time where we rely on consent

You also have an absolute right to object to direct marketing at any time. You can do this by using the unsubscribe link in a marketing email or by contacting us at mathew@techshift.digital.

If you want to exercise any of your rights, please email mathew@techshift.digital.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we handle your personal data.

12. Third-party links

Our website may contain links to other websites or services. We are not responsible for the privacy practices or content of third-party sites. Please read their privacy notices before submitting personal data to them.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the policy on this page. Any material changes will apply from the date the revised policy is published on the website.

14. Contact

If you have any questions about this Privacy Policy or how we handle personal data, please contact mathew@techshift.digital.